Job Description: As a Chalet Manager you will play a pivotal role in ensuring the smooth operation of our luxury chalets in Courchevel. You will be responsible for providing a first-class experience for our guests, managing chalet staff, and maintaining the high standards that our brand is known for.

Key Responsibilities:

1. Guest Services:
   • Welcome guests upon arrival and ensure their needs are met throughout their stay.
   • Provide concierge services, including booking activities, dining reservations, and transportation.
   • Address guest requests and resolve any issues promptly and professionally.
2. Staff Management:
   • Supervise and lead a team of chalet staff, including chefs, housekeepers, and drivers.
   • Ensure staff are trained and motivated to provide exceptional service.
   • Oversee staff schedules and duties.
3. Chalet Operations:
   • Maintain the cleanliness and presentation of chalets to the highest standards.
   • Manage inventory and supplies, including ordering and restocking as necessary.
   • Coordinate maintenance and repairs with appropriate vendors.
4. Financial Management:
   • Monitor and control chalet budgets, including expenses and revenue.
   • Handle guest billing and financial transactions accurately and securely.
5. Safety and Compliance:
   • Ensure compliance with all health and safety regulations.
   • Implement and enforce company policies and procedures.
6. Guest Relations:
   • Build strong relationships with guests, anticipate their needs, and exceed their expectations.
   • Gather feedback and reviews to continuously improve our services.

Qualifications:

• Previous experience in hospitality management, preferably in a luxury chalet or hotel environment.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Attention to detail and a commitment to maintaining high standards.
• Problem-solving and decision-making skills.
• Knowledge of the Courchevel region and its attractions is a plus.
• Fluent in English; knowledge of French and other languages is advantageous.

Benefits:

• Competitive salary and performance-based bonuses.
• Accommodation within Courchevel.
• Ski pass and access to outdoor activities.
• Training and development opportunities.
• A unique and rewarding work environment in a world-renowned destination.

If you are passionate about delivering exceptional hospitality experiences and thrive in a dynamic, alpine setting, we invite you to apply for the Chalet Manager position. Join us in creating unforgettable memories for our guests in the beautiful Courchevel region.